Serviced Head by Head
A multi split is not one air conditioner. It is one condenser and several separate indoor units, each with its own filter, coil, drain and fan. Servicing only the unit you happen to notice means the other heads quietly lose performance season after season. On a multi split, the head count is the job, and it is the first thing we ask when you book.

Every head serviced
Each indoor head pulls in its own dust load. A bedroom head with a pet sleeping under it clogs faster than one in a spare room that runs twice a year. Because each head has a separate drain, one can block and start dripping down a wall while the others are perfectly fine. Annual servicing visits every head, not just the one nearest the door. Compare this with multi split systems generally if you are still deciding on a setup.

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| Setting | Interval | Why |
|---|---|---|
| Standard home, two or three heads | Once a year | Normal dust load across each head |
| Home with pets or allergy sufferers | Every six months | Hair, dander and pollen load filters faster |
| Coastal suburb | Every six to twelve months | Salt air accelerates coil corrosion |
| Rental property | At each tenancy change | Protects the bond and the incoming tenant |
| Home office or retail floor | Twice a year | Longer run hours and higher foot traffic |
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Clean the filters in each head every month or two during summer. Lift the front panel, slide the filters out, rinse them under lukewarm water and let them dry fully before refitting. Do not force them back in damp. That single habit is the highest return maintenance task on any system, and it costs nothing. For the deeper clean, including coil and drain work, that is a technician job. If one room already smells, see our guide on split system maintenance for what causes it.
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One room that never quite reaches temperature. A musty smell when a particular head starts. Water stains or damp patches near an indoor unit. The condenser running longer than it used to. Any of those points to a head that needs attention, and early attention is much cheaper than a summer breakdown. General air conditioning maintenance advice applies to these systems too.
Next steps
A service restores performance. A repair fixes a fault. Replacement is for a condenser that has reached the end of its life, and even then the heads often survive. If a head fails outright, start with multi split repairs. If the condenser is the problem and the heads are healthy, a new multi split installation can reuse them. For general context on air conditioning in Sydney, our full range is here.
What Sydney homeowners ask about servicing a multi split system.
Cost depends on the number of indoor heads and how accessible they are. A two head system takes considerably less time than a five head system, and high walls or tight access add labour. We quote based on the head count before booking, so you know the figure and we book enough time to do it properly.