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Common Causes of the E5 Error Code

Overcurrent in the Compressor

Current rises when the compressor is working harder than it should, whether from a refrigerant circuit that is not flowing, a condenser that cannot reject heat, or a bearing that is tightening inside the shell. The protection sees the current and cuts the supply. Where the reading sits at start and during steady running tells a technician which of those it is.

Compressor Motor Failure

Windings fail from heat and age, and the failure is often progressive rather than instant. A compressor drawing slightly more current each season is on its way out long before it stops. Resistance measured across the windings and insulation resistance measured to earth are what confirm it, and both are done before a replacement is quoted.

Electrical Issues

A pitted contactor, a terminal that has been running hot or insulation breaking down will produce E5 on a compressor that is mechanically perfect. These faults are cheap to fix and are routinely mistaken for a failed compressor, which is why the electrical checks come before the expensive conclusion.

Recommended Solutions

Inspect the Compressor Motor

Winding resistance is measured across each phase and compared with the manufacturer figures and with the other phases. Insulation resistance to earth is measured next. A winding that is open, shorted or leaking to earth confirms the compressor. Anything else means the fault is in the circuit around it, not in the compressor.

Check the Wiring Connections

Contactor points, terminal blocks and the cable run are inspected for pitting, heat discolouration and looseness. A contactor with burnt points introduces resistance and heat, and the compressor sees a supply that sags exactly when it needs current most. Replacing it costs a fraction of the compressor it is protecting.

Test the Compressor

With the power off the compressor is checked mechanically as well as electrically: whether the terminal block is intact, whether there is any sign of a refrigerant leak at the seals, and whether the windings behave as they should when measured. Testing rather than assuming is what stops a serviceable compressor being condemned.

Need Expert Help?

Call Skycon Air Conditioning!

If the E5 error persists, Skycon Air Conditioning can inspect and repair the compressor motor.
1300 264 424
1300 264 424